Reducing parental stress with newborn webcam monitoring at Canberra Hospital

by Fujitsu

(Business)

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Canberra Hospital worked with Fujitsu and ADTEC to design a secure, user-friendly webcam solution in its neonatal intensive care unit to help reduce parental stress.

Project implemented: September 2015

Project goal

To provide parents and relatives with a way to bond with the new baby during NICU stays, reducing parental stress, nursing hours spent managing visitors, and carbon emissions from travel.

delivering on

why is this project important?

The solution enables better environmental outcomes and better health for families.

Key steps to make it happen

1Solution Design

Security and authentication are critical in this project, as we are streaming live images of young babies.

2Deploy the solution

The solution has had 100% uptime, ensuring parents can always connect to their babies.

impact to date

98%
Reduction in parental stress

The system help parents to bond with their baby regardless of their physical location. Parents can add features such as a blog, pictures and specific details such as the baby’s weight on a given day, making a record other family members can view.

The camera system enables outreach teaching to regional hospitals via video link. This networking improves professional relationships with the surrounding region and also facilitates the exchange of knowledge to improve the care and treatment of new born babies.

It makes the hospital a more attractive choice for patients by enabling it to offer new services, building its reputation as a pioneer in the field of healthcare.

The system reduces the number of people trying to access the ICU at peak times, which frees up staff to focus on healthcare rather than facilitating visitors.

In 2008 Canberra Hospital implemented an in-house webcam system in its neonatal intensive care unit to help reduce parental stress but it was clunky, not intuitive and lacking certain safety features. The hospital worked with Fujitsu and ADTEC to design a secure, user-friendly webcam solution that would be streamed via the Fujitsu Cloud to authorised viewers anywhere.

The system helps parents to bond with their baby regardless of their physical location. A survey conducted by the hospital shows that this has led to a 98% reduction in stress, which in turn makes life easier for families and staff. The system also enables nurses to demonstrate how to carry out simple procedures such as inserting a feeding tube.

The camera system also enables outreach teaching to regional hospitals via video link. This networking improves professional relationships with the surrounding region and also facilitates the exchange of knowledge to improve the care and treatment of new born babies.

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